X-Guard Packages for Personal Alarms

At X-Guard we offer various packages for personal alarms. We ask our customers to choose between an offer per person or per hour (customized). Here is a brief explanation to help you make this choice.

1. Per Person

This package is simple and clear:

  • Number of persons: Count the number of people in your organization.
  • Cost: A graduated amount is calculated based on the number of people.
  • Extra advantage: The app user can leave the 'own security' in the app set to OFF. In the event of an emergency call via a linked Bluetooth alarm button or by using the button on the screen, the app automatically switches to 'ON'. This saves battery power and reduces the storage of privacy-sensitive location data.

2. Per Hour (Customized)

This package offers more flexibility but may seem more complicated. Here's how it works:

  • Use: We look at how long the X-Guard Alarm app has actually been set to 'ON' or 'RISK'.
  • Cost: The number of hours used is deducted from the pre-purchased monthly bundle.
  • Benefits:
    • Unlimited Number of Users: Connect an unlimited number of app users.
    • Hours Used: Only the actual usage time is calculated.

To make using the app easier and to prevent users from forgetting to turn the app on or off, we now have a new option while creating the quote.

New Feature: Freeze Number of Hours

You can now choose to freeze the number of hours per week and convert the contract to a contract per person. This helps to remove the stress of choice for the app user and still offers customization based on the average number of hours you purchase from us.

Extra Benefit for Freezing:

  • The app user can leave the 'own security' in the app set to OFF. In the event of an emergency call via a linked Bluetooth alarm button or by using the button on the screen, the app automatically switches to 'ON'.
  • Advantages of this:
    • Battery saving: Less strain on the phone battery.
    • Privacy: Less storage of privacy-sensitive location data.

Fair Use Agreement
To prevent users from having the app on 24/7 and unnecessarily burdening our performance, we include a fair use agreement in the contract.

Tip! The table below can be scrolled sideways.

Help available
People close by
24/7 Emergency Center
Police deployment
Deployment of mobile invigilators
Key holders
Cost per alarm
Deployment of mobile invigilator
Service desk
Basic
X-Guard Alarm

Own account
€ 30,44
excl. VAT per user per month
Request an offer
High risk
X-Guard Alarm

Own account
all-in
all-in
€ 80,94
excl. VAT per user per month
Request an offer
Custom Made
Pay security by the hour

Additional options
  • Variable contract with unlimited users
  • SLA for total management
  • Custom configurations
  • Clear (management) dashboard
  • Device management
  • Personal X-Guard advisor
  • Easy to expand
  • Cheaper for large quantities
Contact us for a tailor-made quote without obligation
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Need help making a choice?

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Frequently asked questions

Do you have a question about our pricing model? We will try to answer your questions in the overview below!

Can I put together my own subscription?

You purchase a bundle of hours from us. Within this bundle of hours you can make a number of choices:

  • How many people need to be protected for how many hours per week?
  • Would you like to use our control rooms?
  • Would you like to use our professional national security?

Our advisors are happy to help you answer these questions!

How do you determine the number of hours of security per month?

You enter the number of people you want to protect and you enter the number of hours per week that these people should be protected.

The following formula is used:

Persons × Hours per week × 52 weeks ÷ 12 months = estimated number of hours per month

The number of people I want to protect varies, what should I enter?

That is not a problem, because you pay us per hour, you can assume the average number of people you want to protect.

Example:
You protect 1 person for 40 hours per week (hour bundle of 174 hours per month)
of
You protect 2 people for 20 hours per week (hour bundle of 174 hours per month)

In both cases you end up with the same hour bundle and therefore the same price. With X-Guard you do not pay per person and you can connect unlimited users as long as you stay within the hour bundle.

How does an 'unlimited 24/7' bundle work?

With an 'unlimited 24/7' bundle, you indicate how many people you want to protect. You then pay a fixed amount per user. The price for the unlimited bundle is equivalent to 45 security hours per week.

You still enjoy our volume discounts with a higher number of users.

Why can't I select the National Follow-up?

You can only select the professional National Follow-up if you also use our emergency center / control room.

The operator verifies the alarm and initiates national follow-up where necessary.

When do I choose a professional alarm center?

You choose a professional alarm center if you do not have your own security at your disposal. We then use a control room to ensure that you always receive help.

A control room can possibly deploy professional National Follow-up where necessary.

Everybody Safe everywhere

Whether you work in healthcare and emergency services, industry, (semi-)government or in the office - we believe it is important that you can work safely.
Curious about what we can do for you?

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