What happens when you send an emergency call?

When you send an emergency call, X-Guard will ensure that someone is on site as soon as possible to provide assistance. Thanks to our extensive location determination techniques, your alarm position can be accurately determined so that help can quickly arrive on site.

How does it work?

1
You activate an alarm: panic or 'mandown' alarm.
2
The Alarm Centre is called immediately. They assess by listening whether the police should be called.
3
The Team Coaches receive the call in parallel on their telephone.
4
If in doubt you will be called, and if there is no answer, colleagues within 2.000 meters will be called to check what is going on.
5
No one available within 2000m? Then the Team Coaches are called for further action.

Want to know more?

Would you like to know more about the Alarm app or the follow-up (people nearby/colleagues nearby, the police/mobile surveillance or key holders)? Then click on one of the buttons below:

Looking for more information?