service desk
The Service Desk is ready to help you with technical questions about installing the app, linking alarm buttons, installing beacons, etc. You can easily reach the X-Guard service desk via the chat function (in the app and our website), by email info@x-guard.nl or you call 088 126 12 12.
However, in order to help you as best as possible, it is wise to schedule an appointment. You can easily schedule an appointment via the button below:
RMA & Warranty
RMA
RMA stands for “return to manufacturer".
If something is broken or no longer functions properly within or outside the warranty period, you must always report this to the X-Guard Service desk. We will first work with you to see if we can solve the problem together. If this is not possible, please send the materials to:
X-Guard BV (attn. X-Guard Service desk)
Welbergweg 50
7556 PE Hengelo, OV
If costs are incurred outside or within the warranty period of your product, we will make a quotation for this. After signing, the products will be repaired or replaced
Warranty
For warranty conditions, view our general terms and conditions:
