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Interested in personal alarms?

A personal bodyguard that takes you everywhere
Anyone can raise an alarm anywhere, anytime!
Guaranteed help, at the touch of a button.
Automatic alarm at man-down
Help arrives quickly

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Consultation

With the X-Guard Alarm app, anyone can send an alarm anywhere: a connection is immediately made with the right emergency services. A portable Bluetooth alarm button can also be linked to the app.

Want to buy a personal alarm? These are the most frequently asked questions

You can buy personal alarms at X-Guard. However, much more is possible than just purchasing a device. X-Guard stands for one complete safety solution so that you, your colleagues or your staff members are always safe, everywhere. That has been X-Guard's motto for 20 years. Below we provide detailed answers to some of the most frequently asked questions.

1. Who is the personal alarm intended for?

Initially, X-Guard is for the business market. This means: for yourself or your employees in the office, with a client, on location or on the road. The X-Guard Alarm app is designed in such a way that an alarm can easily be sent to your colleagues, Emergency response officers, an alarm center or control room. This way you are assured of help. In addition, X-Guard also knows the 'man-down system (also called the RISK button), which registers when you have not moved (sufficiently) for a certain time in a situation where you should. For example, consider working with hazardous substances or on a construction site.

Would you like to know more about our man-down system or the emergency response call system?

man-down

Emergency response call system

2. Who receives the alarm?

There are five links in the chain that together guarantee that you receive the help you need. These depend on the type of package you choose.

When basic package people nearby will be alerted when you send an alarm.

When additional package and the High Risk package your emergency call goes to a emergency center (available 24 hours a day, 7 days a week) if the people nearby are not available. At the exchange, your situation will be observed and assessed by a dispatcher who, if necessary, will call in the police and/or mobile invigilators or key holders.

We can help you make a choice if you are unsure about the type of personal alarm you want to purchase.
Want to know more about our packages?

Our packages

3. How much does an alarm button cost?

X-Guard offers various packages that you can use. Depending on your wishes and the level of security you need, we offer a secure solution that suits you. From simple calls to loved ones, colleagues or neighbors to a fully customized security solution.

Want to know more about the prices?

Pricing

4. What functionalities does the Alarm app have?

The X-Guard Alarm app is easy to use. You can easily send an emergency call (this can be done via the Alarm app, but also via the Bluetooth Alarm button), choose assistance or activate the RISK button. The RISK button works with your phone's motion sensor and sends a man-down alarm when you don't move enough. X-Guard uses GPS and/or beacons to determine your location as accurately as possible. A speak-listen connection can be set up with the operator of the 24/7 emergency center via the app.

Want to know more about the X-Guard Alarm app and GPS location determination?

X-Guard Alarm app

GPS location determination

How does it work?

You send an alarm

People nearby (or emergency response) within 200m are called to help

No one available? The emergency center is called and determines whether the police should be deployed

If in doubt, app users within a radius of 2000m are called to see what is going on

No one within 2000m on call? Mobile security guards or key holders are deployed

Tip! The table below can be scrolled sideways.

Help available

People close by

24/7 Emergency Center

Police deployment

Deployment of mobile invigilators

Key holders

Cost per alarm

Deployment of mobile invigilator

Service desk

Basic

X-Guard Alarm

Own account

€ 22,86

excl. VAT per user per month

Request an offer

Most chosen package

Additionally

X-Guard Alarm

Own account

Additional costs

€ 34,53

excl. VAT per user per month

Request an offer

High risk

X-Guard Alarm

Own account

all-in

€ 59,47

excl. VAT per user per month

Request an offer

Custom Made

Pay security by the hour

Additional options

Variable contract with unlimited users
SLA for total management
Custom configurations
Clear (management) dashboard
Device management
Personal X-Guard advisor
Easy to expand
Cheaper for large quantities

Need help making a choice?

Free personal security scan

Interested?
Try X-Guard for free or schedule your consultation

We would be happy to discuss with you how we can best answer your security question. You can schedule a consultation with an X-Guard advisor without any obligation or try the Alarm app for free!

Schedule your consultation

Try for free

Is your question not listed?

View our FAQs below or navigate to the explanation pages in the menu of the X-Guard website.
You can also contact our Service Desk during office hours from Monday to Friday between 8:00 AM and 17:00 PM (088-126 12 12).

What is the advantage of an app?

X-Guard is more than just an app, we not only offer you the way to create an alarm but also guarantee help with every alarm.

An app is easy to install without having to buy an expensive device. You probably already have a telephone and can install our app within 5 minutes and enjoy our full services.

Do you not want to buy a telephone or do you not have a telephone? Ask our advisors about our X-Guard Alarm Device, which is delivered to you ready to use and only runs our app.

Does it meet the legal requirements?

X-Guard meets all legal requirements for security. Your data is carefully processed by us and our subcontractors. You can read more about this in our privacy statement.

If you use a control room, you can choose a PAC certified control room.

Will help come immediately after pressing the emergency button?

You don't just create an alarm. If you do this, we will ensure that you receive assistance with the utmost care.

We do this in the following ways

We will call your colleagues and/or emergency response team
The colleagues and/or emergency response staff indicate whether they are coming to help
In parallel, it is automatically checked whether assistance from our emergency center is required
The control room scales up where necessary and uses the speaking-listening connection for verification of the alarm
The right help is sent immediately.

Does your app work without internet?

You need a data or WiFi connection to use our app. An internet connection is always required to send the alarm via our app. Do you temporarily have no connection? Our app will then hold the alarm until the connection is restored.

We can help you with a tailor-made solution in places where no internet connection is possible. Make an appointment with one of our advisors and we will be happy to help you. We have various solutions for areas where internet is not available:

Installing a WiFi network
Installing a GSM repeater
Connect to the Lora network with special alarm buttons

Does X-Guard work abroad?

We can also do a lot for you worldwide! Our extensive network in the security world makes it possible to be properly protected abroad.

We are currently already securing Germany, Belgium, Ireland, France, Denmark en Norway.

Curious about the possibilities? Request a no-obligation consultation immediately.

What alarm buttons are there?

X-Guard offers you one easy alarm button that you can use in different ways. You can use the button in the following ways:

As a wristband
As a key ring or neck strap
As a belt clip

The alarm button connects to your phone and when pressed creates an alarm via the X-Guard Alarm app.

App + Alarm button

How is privacy arranged?

Your data is carefully processed by us and our subcontractors. You can read more about this in our privacy statement.

In summary, we promise that your data will be stored securely and that we will only collect data that is necessary to provide assistance.

How do you determine the number of hours of security per month?

You enter the number of people you want to protect and you enter the number of hours per week that these people should be protected.

The following formula is used:

Persons × Hours per week × 52 weeks ÷ 12 months = estimated number of hours per month

View all frequently asked questions

Our references

We are proud to be the supplier for a large number of trusted and leading partners and companies. Our customers have been using the X-Guard security solution for years.