Interested in personal alarms?
- A personal bodyguard to carry with you everywhere
- Anyone can raise the alarm anywhere, anytime!
- Guaranteed help with a single press of a button
- Automatic man down alarm function
- Help arrives quickly
Try us for free
Consultation
Want to purchase a personal alarm system? These are the most frequently asked questions
X-Guard offers personal alarm systems. However, we can do a lot more for you than simply provide a little device. X-Guard stands for a complete safety solution to make sure you, your colleagues or your staff are safe everywhere, anytime. In fact, that's been X-Guard's motto for the past 20 years. Below, we've listed detailed answers to a selection of frequently asked questions.
1
You activate an alarm: panic or 'mandown' alarm.
2
The Alarm Centre is called immediately. They assess by listening whether the police should be called.
3
The Team Coaches receive the call in parallel on their telephone.
4
If in doubt you will be called, and if there is no answer, colleagues within 2.000 meters will be called to check what is going on.
5
No one available within 2000m? Then the Team Coaches are called for further action.
Tip! The table below can be scrolled sideways.
Help available
People close by
24/7 Emergency Center
Police deployment
Deployment of mobile invigilators
Key holders
Cost per alarm
Deployment of mobile invigilator
Service desk
Basic
X-Guard Alarm
Own account
€ 27,67
excl. VAT per user per month
Most chosen package
Additionally
X-Guard Alarm
Own account
Additional costs
Additional costs
€ 43,29
excl. VAT per user per month
High risk
X-Guard Alarm
Own account
all-in
all-in
€ 73,58
excl. VAT per user per month
Custom Made
Pay security by the hour
Additional options
- Variable contract with unlimited users
- SLA for total management
- Custom configurations
- Clear (management) dashboard
- Device management
- Personal X-Guard advisor
- Easy to expand
- Cheaper for large quantities
Contact us for a tailor-made quote without obligation
Need help making a choice?
Interested?
Try X-Guard for free or schedule your consultation
We would be happy to discuss with you how we can best answer your security question. You can schedule a consultation with an X-Guard advisor without any obligation or try the Alarm app for free!
Is your question not listed?
View our FAQs below or navigate to the tutorial pages in the menu of the X-Guard website.
You can also contact our Service Desk Monday to Friday between 08:00 and 17:00 (+31 88
What is the advantage of an app?
X-Guard is more than just an app, we not only offer you the way to create an alarm but also guarantee help with every alarm.
An app is easy to install without having to buy an expensive device. You probably already have a telephone and can install our app within 5 minutes and enjoy our full services.
Do you not want to buy a telephone or do you not have a telephone? Ask our advisors about our X-Guard Alarm Device, which is delivered to you ready to use and only runs our app.
Does it meet the legal requirements?
X-Guard meets all legal requirements for security. Your data is carefully processed by us and our subcontractors. You can read more about this in our privacy statement.
If you use a control room, you can choose a PAC certified control room.
Will help come immediately after pressing the emergency button?
You don't just create an alarm. If you do this, we will ensure that you receive assistance with the utmost care.
We do this in the following ways
- We will call your colleagues and/or emergency response team
- The colleagues and/or emergency response staff indicate whether they are coming to help
- In parallel, it is automatically checked whether assistance from our emergency center is required
- The control room scales up where necessary and uses the speaking-listening connection for verification of the alarm
- The right help is sent immediately.
Does your app work without internet?
You need a data or WiFi connection to use our app. An internet connection is always required to send the alarm via our app. Do you temporarily have no connection? Our app will then hold the alarm until the connection is restored.
We can help you with a tailor-made solution in places where no internet connection is possible. Make an appointment with one of our advisors and we will be happy to help you. We have various solutions for areas where internet is not available:
- Installing a WiFi network
- Installing a GSM repeater
- Connect to the Lora network with special alarm buttons
Does X-Guard work abroad?
We can also do a lot for you worldwide! Our extensive network in the security world makes it possible to be properly protected abroad.
We are currently already securing Germany, Belgium, Ireland, France, Denmark en Norway.
Curious about the possibilities? Request a no-obligation consultation immediately.
What alarm buttons are there?
X-Guard offers you one easy alarm button that you can use in different ways. You can use the button in the following ways:
- As a wristband
- As a key ring or neck strap
- As a belt clip
The alarm button connects to your phone and when pressed creates an alarm via the X-Guard Alarm app.
How is privacy arranged?
Your data is carefully processed by us and our subcontractors. You can read more about this in our privacy statement.
In summary, we promise that your data will be stored securely and that we will only collect data that is necessary to provide assistance.
How do you determine the number of hours of security per month?
You enter the number of people you want to protect and you enter the number of hours per week that these people should be protected.
The following formula is used:
Persons × Hours per week × 52 weeks ÷ 12 months = estimated number of hours per month
Our references
We're proud to be a supplier to a large number of trusted and leading partners and businesses. Our customers have been using X-Guard's safety solutions for years.
Want to try a personal alarm system?
Try us for free
Consultation
