X-Guard offers personal alarm systems. However, we can do a lot more for you than simply provide a little device. X-Guard stands for a complete safety solution to make sure you, your colleagues or your staff are safe everywhere, anytime. In fact, that's been X-Guard's motto for the past 20 years. Below, we've listed detailed answers to a selection of frequently asked questions.
Tip! The table below can be scrolled sideways.
We would be happy to discuss with you how we can best answer your security question. You can schedule a consultation with an X-Guard advisor without any obligation or try the Alarm app for free!
View our FAQs below or navigate to the tutorial pages in the menu of the X-Guard website.
You can also contact our Service Desk Monday to Friday between 08:00 and 17:00 (+31 88
X-Guard is more than just an app, we not only offer you the way to create an alarm but also guarantee help with every alarm.
An app is easy to install without having to buy an expensive device. You probably already have a telephone and can install our app within 5 minutes and enjoy our full services.
Do you not want to buy a telephone or do you not have a telephone? Ask our advisors about our X-Guard Alarm Device, which is delivered to you ready to use and only runs our app.
X-Guard meets all legal requirements for security. Your data is carefully processed by us and our subcontractors. You can read more about this in our privacy statement.
If you use a control room, you can choose a PAC certified control room.
You don't just create an alarm. If you do this, we will ensure that you receive assistance with the utmost care.
We do this in the following ways
You need a data or WiFi connection to use our app. An internet connection is always required to send the alarm via our app. Do you temporarily have no connection? Our app will then hold the alarm until the connection is restored.
We can help you with a tailor-made solution in places where no internet connection is possible. Make an appointment with one of our advisors and we will be happy to help you. We have various solutions for areas where internet is not available:
We can also do a lot for you worldwide! Our extensive network in the security world makes it possible to be properly protected abroad.
We are currently already securing Germany, Belgium, Ireland, France, Denmark en Norway.
Curious about the possibilities? Request a no-obligation consultation immediately.
X-Guard offers you one easy alarm button that you can use in different ways. You can use the button in the following ways:
The alarm button connects to your phone and when pressed creates an alarm via the X-Guard Alarm app.
Your data is carefully processed by us and our subcontractors. You can read more about this in our privacy statement.
In summary, we promise that your data will be stored securely and that we will only collect data that is necessary to provide assistance.
You enter the number of people you want to protect and you enter the number of hours per week that these people should be protected.
The following formula is used:
Persons × Hours per week × 52 weeks ÷ 12 months = estimated number of hours per month
We're proud to be a supplier to a large number of trusted and leading partners and businesses. Our customers have been using X-Guard's safety solutions for years.